Professor Eagar is the Professor of Health Services Research and Director of the Australian Health Services Research Institute at the University of Wollongong. She has over thirty years’ experience in the health and community care systems, during which she has divided her time between being a clinician, a senior manager and a health academic. She has authored over 350 papers on management, quality, outcomes, information systems and funding of the Australia and New Zealand health and community care systems. Professor Eagar leads a team of over 50 researchers covering 19 disciplines at the Australian Health Services Research Institute, which includes eight research centres such as the Centre for Health Service Development (CHSD), the Australasian Rehabilitation Outcomes Centre (AROC), the Palliative Care Outcomes Collaboration (PCOC) and the National Casemix and Classification Centre (NCCC). In 2008 Kathy was awarded an honorary fellowship of the Australasian Faculty of Rehabilitation Medicine, Royal Australasian Collage of Physicians and in 2010 she was awarded Honorary Life Membership of the Australian Healthcare and Hospitals Association in recognition of a significant, long-term contribution to the Association as well as to healthcare in Australia.